When talking about IT asset management, we are speaking about the process that is created to ensure that an organization’s assets are managed, maintained, deployed, upgraded and disposed of when needed. In short-hand, all items of an organization are being used.
When speaking about asset management, the first thing that must be considered is determining what exactly is an IT asset. When looking up the definition, this says it includes hardware, information and organization values and software. When you break down most technology departments, computers, laptops and chromebooks are considered the most important assets that need to be managed. Company wide, this also includes the CRMs that are used by the sales departments in their daily operations.
The assets that any company uses have a defined period of time that they are used. As will all technology devices, these become outdated and slow to use. To help out with this, companies and organizations. Most companies and organizations have similar stages for all their devices, which include purchasing, deployment and retirement. Depending on the company or organization, there could be additional stages such as maintenance. It is important to have a set method to handle the lifetime of the devices that you own to make sure that you get the most out of your assets.
Today’s IT world is different from the ways of IT from as little as ten years ago. In today’s IT departments, you have to not only manage the assets that you have in your system, but also the subscription-based software that the organization used to help optimize the work day of their employees. This requires a lot of flexibility on the IT side, as they not only have to manage all these assets and subscriptions, but might also have to create a few custom add-ons to help with the optimization of subscriptions the organization uses.
As more people start to operate in the service management area, asset management is becoming even more important to the strategies that companies employ. This helps them to optimize their budget, make decisions and maintain lifetime management. This is not just limited to technology based assets, as many organizations are starting to use similar styles of systems to manage vehicle fleets, warehouse holdings and even equipment used to stage a concert.