Challenges 😰
Pauline McGinnis is the Associate Director of Technology at KIPP Indy Public Schools and has been associated with the institution for more than 6 years. Her job involves providing IT support with specializations in Chromebook repair and management.
With an active Chromebook program, one of the foremost challenges that Pauline and her team faced was keeping track of the fleet, like accumulating the asset IDs and information in one place. Updating records related to the devices, such as user information, location, etc., had become daunting, making the process of Chromebook management error-prone and time-consuming.
